The Choice Gas Program is an annual program, provided by Black Hills Gas Distribution, LLC, d/b/a Black Hills Energy (the utility), that gives customers the opportunity to choose a natural gas Supplier to provide a Pricing Option that best suits their needs. Customers can choose to stay with their current Supplier, or submit a new selection via the Internet, phone, or by mailing a selection form during the selection period.

FAQs

In a word, "choice". Because the Choice Gas Program allows customers to choose their natural gas Supplier and Pricing Option, they have an opportunity to manage their risk profile and natural gas pricing.

A selection is considered valid when a customer submits their choice through one of the accepted submission methods, on or before the program’s deadline date. It is important to note that confirmation codes are time- sensitive and have expiration dates. The first valid selection received will be considered your final choice. Customers should record their verification number if submitting their selection via the Internet. Please note that mailed selection forms must be signed by the customer to be considered valid.

If a valid selection is not submitted on or before the deadline date, the customer's account automatically rolls over to the current Supplier and Pricing Option, at a price to be determined by the Choice Gas Supplier. For more details on this scenario, click here.

If a customer moves from one service address to another, or a new customer moves to a service address within the Choice Gas Program territory, that customer will continue with the Supplier previously selected for that address. New construction customers will be provided with a selection packet via U.S. Mail. For additional questions regarding service address issues, call 1-888-890-5554.

No. Regardless of the customer's selection, Black Hills Gas Distribution, LLC d/b/a Black Hills Energy (the utility) will continue to provide meter reading and billing services, respond to gas leaks, and ensure the safety and reliability of the gas supply to Choice Gas Program communities.

Yes. Participating Suppliers must meet certain requirements set forth in Black Hills Gas Distribution, LLC d/b/a Black Hills Energy's tariff, as approved by the Public Service Commissions in Nebraska and Wyoming.

No. Changes in distribution rates occur from time to time and are subject to the approval of the Public Service Commissions in Wyoming and Nebraska.

For more information, visit www.ChoiceGas.com or call Black Hills Gas Distribution, LLC d/b/a Black Hills Energy at 1.888.890.5554.